Contact Customer Service
For assistance with the following, contact the Bank of New York Mellon, fiscal agent for State of Israel Bonds at 866-764-3425:
• If you have not received or have lost your bond or confirmation, or are missing interest payments
• If you require a replacement book entry statements
• If you would like to convert your holdings from book entry to physical certificate and vice versa*
• If you would like to consolidate your accounts (accounts must be identical)
• If you require an annual portfolio statement(s)
• For all re-registrations and transfers of ownership*
• For early redemptions prior to maturity*
• For interest and principal payments via check, direct deposit or wire transfers
• Tax reporting documentation such as 1099s
* Restrictions Apply
The following e-mail address - corptrust@bnymellon.com - may be used for general inquiries to the Bank of New York Mellon. Please note all instructions and requests for non-public or confidential information must be requested with original signature and mailed to the following address: Bank of New York Mellon, Corporate Trust Division, 111 Sanders Creek Parkway East Syracuse, NY 13057
If you cannot locate the specific information you need on this website, you can also contact the State of Israel Bonds Customer Service Department at:
• E-mail: customer.service@israelbonds.com
• Phone: 888-519-4111
Outside the US
• To purchase Israel bonds in Canada, visit www.israelbonds.ca or call 800-771-9301
• To purchase bonds internationally, e-mail jerusalem@bondsisrael.com or call 011-972-2-5001950.
IMPORTANT NOTE
If your request requires the disclosure of confidential, account, order-related or personal information, please do not send your confidential information by regular email.